Microsoft Reports Disruption to Outlook and Teams Users
Microsoft said some of its servers were unexpectedly unavailable as users reported problems accessing Outlook, Teams and other programs in its 365 suite.
ABC News reported that Microsoft was reporting "issues" with users accessing Outlook and Teams.
The Guardian described the disruption as a global outage affecting Outlook and Teams users. The newspaper reported that users had reported issues accessing Microsoft's 365 suite of programs, and that an alert on the company's site said Microsoft was "aggressively pursuing all pathways to reduce impact" and blamed a server issue. The Guardian said the outage website Downdetector showed a spike in Microsoft 365 problems, with nearly 130,000 reports of issues affecting access.
The New York Times reported, in a story by Adeel Hassan, that the company said some of its servers were unexpectedly unavailable, straining the remaining infrastructure. According to the Times, Microsoft said it was working to bring users back online. The Times also listed Outlook, Teams and other Microsoft programs as disrupted.
The accounts agree that Outlook and Teams were affected and that Microsoft pointed to its servers as the source of the problem. They differ in emphasis. ABC News reported the company's notice of "issues" without describing a cause, while The Guardian focused on the company's alert and the volume of user reports, and The New York Times focused on servers that were unexpectedly unavailable.
None of the three reports states how long the disruption lasted or when service was fully restored. The summaries available for this story do not identify a location where the disruption began.
Sources: ABC News: Outlook outage: Microsoft reports 'issues' with Teams and email; The Guardian: Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers; The New York Times: Outlook, Teams and More Microsoft Programs Disrupted by Outage.